FAQ
Got questions?
didii's got answers.
Everything you need to know about how didii works, your money, and what's coming.
About didii
didii is Nigeria's personal money assistant. Instead of navigating multiple apps, you just tell didii what you need — send money, pay bills, buy data, cash out your crypto — through voice, text, or photo. didii handles the rest.
Not yet. We're in pre-launch and building fast. Join the waitlist and you'll be among the first to get access when we go live.
didii is built by a remote-first team across Nigeria — people who understand how money actually moves here. We're backed by real banking infrastructure through Anchor. Read more about us.
No. didii is a money assistant — not a bank. Your wallet is operated through Anchor, a CBN-regulated banking partner. Your funds sit in an NDIC-insured account at the partner bank, so they have the same statutory protection as a traditional bank deposit.
Money & Security
Completely. Your funds are held with Anchor (a CBN-regulated banking partner). They sit in an NDIC-insured account at the partner bank — same statutory protection as any Nigerian bank deposit.
We use 256-bit encryption for all data in transit and at rest. Your BVN is encrypted and stored separately from your profile. We're PCI-DSS compliant and follow NDPR guidelines for data handling.
Never. Every transaction requires your explicit confirmation. One message. One word. No exceptions, no surprises. Your money never moves without your yes.
Your account is protected by biometric login and a 6-digit transaction PIN. If you lose your phone, contact us at hi@didiiai.com and we'll freeze your account immediately. You can restore it on a new device after verification.
No. We will never sell, rent, or share your personal or financial data with third parties for advertising or marketing. Your data is used only to power your didii experience. Read our full Privacy Policy.
Features
Send & receive money (bank transfers, wallet-to-wallet), pay bills (DSTV, GOtv, Startimes, electricity), buy airtime & data (all networks), cash out crypto (USDT, BTC, ETH) to naira, get a virtual card — all through conversation. Phase 2 adds savings (didii Safe), virtual card upgrades, international remittance, and school fees.
Just speak naturally. Say "Send 5k to Chidi" or "Buy MTN data for my number" and didii understands. It works like talking to a sharp friend who handles your money stuff — no menus, no buttons, just conversation.
Snap a photo of a bill, invoice, or receipt and didii reads it. It pulls out the amount, the provider, and sets up the payment for you. Just confirm and it's done. No more typing meter numbers or account details manually.
didii supports transfers to all Nigerian banks, all mobile networks (MTN, Airtel, Glo, 9mobile), major TV providers (DSTV, GOtv, Startimes), electricity distribution companies nationwide, and more. We're constantly expanding.
Limits depend on your verification tier. Basic users (phone + email) have lower limits. Full verification (BVN) unlocks higher limits aligned with CBN guidelines. didii will let you know your limits and guide you through upgrading.
Your Account
When didii launches, download the app and complete a quick BVN verification (takes about 30 seconds). Your wallet goes live immediately. For now, join the waitlist to be first in line.
Yes. You need to be 18 or older to use didii, in line with BVN and CBN requirements for financial services in Nigeria.
Yes. Email us at hi@didiiai.com with your request. Under the Nigeria Data Protection Regulation (NDPR), you have the right to deletion — we'll process it within 14 days.
didii is free to download and use. Some transactions may carry small fees (like bank transfers), which are always shown before you confirm. No hidden charges, ever.
didii Business
didii Business lets companies manage payments, payroll, and expenses through the same conversational interface. Think of it as a money assistant for your entire team. Learn more about didii Business.
Yes. We're building a developer API so businesses can integrate didii's payment capabilities into their own apps and workflows. If you're interested in early access, reach out to us.
That's the plan. didii Business will support bulk salary payments, scheduled payroll runs, and individual disbursements — all through a simple conversational command. Details coming soon.
Still have questions?
We're real people and we'd love to hear from you.